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your opinion

your opinion

Our aim at Racchiusole is to give you a holiday to remember for years to come. Here are a few comments from previous guests.

If you would like to say a few words about your stay, please send an email to istayed@racchiusole.com and we may publish your comments. Thank you.

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guestbook

guestbook

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pictures
Racchiusole

terms and conditions


  1. The rental period is weekly, unless otherwise agreed, and starts from 1600 on the first day, finishing at 1000 on the last day.
  2. Prices quoted are weekly and include gas, electricity, water, bed linen, towels, wood [rarely needed during the summer months!], cleaning twice a week, pool maintenance and gardening. Additional cleaning and/or cooking can be arranged and paid for separately.
  3. Each property can only accommodate the agreed number of guests; if additional guests are expected, please discuss with the owners.
  4. A breakage deposit of €500.00 is payable on arrival; this will be repaid promptly, less any agreed deductions, at the end of the booking, on return of the keys.
  5. We expect the property to be left ready for an incoming tenant, after a standard wash and brush up. If you leave the place in an unspeakable mess, we reserve the right to deduct an amount to cover the costs of exceptional cleaning.
  6. Holiday insurance is the responsibility of the guests. No responsibility can be accepted by the owners, or their agents, for accidents, or damage to persons, or their property no matter howsoever caused.
  7. Following a deposit of 25% of the rental at the time of booking, the balance is due six weeks prior to the commencement of the booking.

privacy


This privacy policy sets out how Racchiusole uses and protects any information that you give to Racchiusole when you use this website.

Racchiusole is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Racchiusole may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/10/2010.

What we collect

We may collect the following information:

  • Name and job title
  • contact information including email address
  • demographic information such as: nationality, postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to comply with laws, understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise our website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@racchiusole.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Racchiusole and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Racchiusole. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.